FAQs
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When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
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How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 30-day notice before you move out.
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What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
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Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
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How do I make a payment?
You can make a payment through our website or by phone. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
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What forms of payment do you accept?
VISA, MasterCard, American Express and Discover.
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Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
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How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call Customer Service for assistance.
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Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
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Does there have to be someone in the office to let me through the security gates?
100% Bluetooth technology via phone for both gate and unit entry.
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Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.